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Welcome to our comprehensive profile on Epazz, Inc.
(OTBB: EPAZ) |
OVERVIEW
Epazz, Inc. is a publicly trading (OTC BB: EPAZ) enterprise software company, which specializes in web base systems. Epazz has developed and tested a web infrastructure system product called BoxesOS v3.0. BoxesOS provides web infrastructure system designed to increase the satisfaction of customers, partners, and employees by enhancing the organization experience through the use of enterprise web-based applications to organize their lives and improve the lines of communication. Epazz Inc. is an enterprise-wide software company that specializes in providing customized web applications to the corporate world, higher education institutions and the public sector. Epazz' unique BoxesOS applications can create virtual communities for enhanced communication, provide information and content for decision-making, and create a secure marketplace for any type of commerce all through the medium of the Internet. Epazz is the answer to the increasing information technology demand of the 21st century. BoxesOS reduce organizations' operating and administrative expenses, create sources of revenue for universities through utilizing a web platform to conduct e-commerce and provide e-commerce tools for businesses to easily create "my accounts" for their customers.
Epazz, Inc. provides software products and services. The company offers BoxesOS v3.0, a Web infrastructure operating system, which provides a customizable personal information system to students, faculty, alumni, employees, and clients. Its BoxesOS software provides Web portal component, a gateway to an organization’s online services and information resources; administrative content management for creating, managing, organizing, archiving, and sharing content; central repository, a collection and indexing of shareable content; and viewpoint, which is a communication hub, calendaring, contact management, and scheduling system. The BoxesOS software also offers learning management system for managing traditional courses, distance learning courses, and self-paced courses; single sign-on, which provides organizations the ability to log into various systems with a single unique username and password; and pathways real-time integration suite that allows organizations to retrieve data from ERPs and write data back to ERPs in real-time. Epazz also provides Desk/Flex software that allows businesses make use of office space restrictions by enabling employees to access their workstation tools from various areas in and outside of the office; and Agent Power software, which offers information and tools for call centers. The company was founded in 2000 and is headquartered in Palatine, Illinois.
History
Epazz was founded by Shaun Passley in February 1999 who saw the need and benefits of integrated web-based applications for the increasing demand of relevant and timely information for personal and business management. Today his vision has expanded to include the business world and the public sector as well as higher education institutions. Epazz has created software to enhance the ways institutions and corporations do business.
Mission Statement
Meet the information needs of institutions and corporations through enhanced communications between key constituents and stakeholders, to reduce costs, and to create sources of additional revenue.
Objectives
To become the premier provider of web solutions to small to medium size businesses between 250 - 2,500 employees and small to medium size colleges serving 1,000 - 10,000 students. The target market for BoxesOS will be institutions of higher education and businesses in the U.S. and Europe.
Business Model
There are 7 revenue streams:
1. Product: One time License fee
2. Maintenance: Annual support service
3. Partnership: Access fees, commissions
4. Business services: Subscription fees from relationship programs for universities and business community
5. Technical consulting services: ongoing fees from upgrades
6. Online services: Enhanced memberships fees and pay-per-use fees from stakeholders
7. License Technology: License and royalties for Epazz technology in data centers for providing ASP (Application Service Providers)
Market Opportunity
- There are over 67,000 businesses between 250 - 2500 employees in the U.S. These businesses need to access their data in a common interface from their database and use the data to create custom applications.
- Current options are too costly to small and medium size businesses.
- Businesses do not have a large IT department to develop portal or web solutions on their own. They sometimes hire IT consulting firm, which provide them with a portal framework, but not a total solution.
- BoxesOS is a complete solution which provides a common user interface, enables users with no programming experience to create custom web applications, and provides a better return on investment.
Growth Strategy
- Acquire established Enterprise Resource Planning software services companies to expand current product portfolio and synergize with existing product lines
- Cross-sell the flagship product BoxesOS to the clients of acquired companies.
- Outsource sales and marketing functions to partners in the U.K.
Competitive Advantages
- Integrated functions and services for active and community users
- World-class technical support for non technical users
- Competitive pricing strategy
- Easy integration to clients' existing back-end systems
- In-depth customization down to the end-user level |
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